Our Privacy Policy
Purpose
Who Does It Apply To?
Our privacy policy applies to anyone who uses our website for the purpose of viewing, purchasing goods and services or contacting us in anyway. By using the website you are in agreement for V-Giyan Ltd to use this information.
Who Is V-Giyan Ltd?
We are committed to always protecting and respecting your privacy and at the same time only using the minimum data we need to carry out our service. V-Giyan Ltd is a small Independent Oxfordshire food delivery service and is a company limited by guarantee registered in England. (Company Number 12836517).
How do we collect information from you?
We obtain information about you when you use our website, for example, when you contact us about products and services or if you register to receive our newsletter.
What type of information is collected from you?
The personal information we collect might include your name, address, email address, IP address, and information regarding what pages are accessed and when. If you make a donation online or purchase a product from us, your card information is not held by us, it is collected by our third party payment processors (Square), who specialise in the secure online capture and processing of credit/debit card transactions, as explained below.
How is your information used?
We may use your information to:
- process food orders that you have submitted;
- Organize delivery of your food;
- dealing with entries into a competition;
- seek your views or comments on the services we provide;
- notify you of changes to our services;
- send you communications which you have requested and that may be of interest to you. These may include information about campaigns, appeals, other fundraising activities,
We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfill our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.
Who has access to your information?
We will not sell or rent your information to third parties
We will not share your information with third parties for marketing purposes.
How you can access and update your information
Your information is only associated to an order and customer record or an an email list member. If you wish to update this information or would like to know what we hold then please feel free to reach out anytime by emailing your request to hello@veganpunjabi,delivery
Security precautions in place to protect the loss, misuse or alteration of your information
When you give us personal information, we take steps to ensure that it’s treated securely. Any sensitive information (such as credit or debit card details) is encrypted and protected by Stripe Payment Processing.
Use of ‘cookies’
We use fully GDPR compliant cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognize you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. As standard our website only stores those which are absolutely necessary for you to use our service effectively. If you do not accept those then the website cannot process your order.
Links to other websites
Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access those using links from our website.
In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.
16 or under
We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information.
Transferring your information outside of Europe
As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this policy.
If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.
Review of this policy
We keep this policy under regular review. This policy was last updated in September 2021.
If you have any questions at all about privacy, data or require technical support, please feel free to contact us.